FAQs
Most Common Questions
A: Starting a fundraiser with the Fundraising Cup is simple and quick! Just create an account, share your story, and set a fundraising goal. Once your fundraiser is live, you can share it on social media or via email to begin receiving donations.
A: You can raise money for a wide variety of causes, including medical expenses, disaster relief, education, community programs, or personal needs. The Fundraising Cup supports individuals, businesses, and charities.
A: No, there are no time limits. Your fundraiser can stay active as long as you need it to, allowing you to continue raising support over time.
A: You keep what you raise! Even if you don’t reach your target, you’ll still receive all the donations collected, minus standard transaction fees.
Questions About Donations
A: Fundraising Cup charges no platform fees. A standard transaction fee of 2.9% + $0.03 per donation applies for individuals and businesses. For charities, the transaction fee is 2.2% + $0.03.
A: Yes, donors can choose to remain anonymous when making a contribution.
Safety and Security
A: Our Safety and Trust team works 24/7 to monitor fundraisers and detect fraudulent activity. Additionally, we use secure payment processing to protect your donations.
A: The Fundraising Cup Guarantee ensures that donations are protected and only go to the intended cause. If something goes wrong, our dedicated team will work with you to resolve the issue.
A: All transactions are encrypted, and our fraud detection system continuously monitors activity to ensure donations are safe and secure.
Receiving Donations
A: Withdrawing funds is easy! Simply log into your account, go to your fundraiser dashboard, and follow the instructions for payouts. Funds are typically transferred directly to your bank account.
A: Yes, you can designate a beneficiary to withdraw the funds. They will need to verify their identity and connect their bank account to receive the funds.
A: Yes, a trusted friend or family member can start a fundraiser on your behalf. They can also designate you as the beneficiary to ensure you receive the funds.
A: Donations are deposited directly into your bank account through secure payment processing. You’ll have full control over how and when you access the funds.
Getting Donations
A: Share your fundraiser on social media, email, or other communication platforms. Fundraising Cup also helps boost your fundraiser’s visibility by sharing it with potential donors in your network.
A: Fundraising Cup is available in multiple countries worldwide. Please check our app for a list of supported locations.
Using the Fundraising Cup App
A: The app lets you start and manage your fundraisers, engage with supporters, and stay updated on causes you care about—all from your mobile device.
A: Absolutely! Our Customer Care Specialists are available 24/7 to assist with any questions or concerns.
Need Help?
Find Answers to Your Burning Questions Here
Get The Support You Need
The Fundraising Cup wants to help people around the world with causes they are passionate about.
- Donor satisfaction is guaranteed
- We help charities and organizations too
- All fundraisers are trusted and verified
Contact Now
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Visit Us
319 Vann Dr Ste. E167 Jackson, TN 38305 -
Call Us
(615) 205-5657 -
Mail Us
Info@fundraisingcup.org
